Short summary: Know exactly what to review, update, and send to support during your first day on the platform.
Why this matters
The first day should remove uncertainty. If your firm confirms identity, contact details, core services, domain needs, and launch readiness early, support conversations become faster and your public website becomes more reliable.
Founder insight
- Small operational details shape trust. A wrong contact route, unclear setting, or incomplete support request can slow down an otherwise simple fix.
- The strongest setup habits are calm and specific: check the right screen, make one change, preview the result, and escalate with enough context when support is needed.
Step-by-step guidance
- Confirm your login works.
- Update firm details and contact channels.
- Add or clean up your practice areas.
- Check whether you will use a BrandYou234 subdomain first or connect a custom domain.
- Send support any missing setup information in one message.
Screenshot Needed
Screenshot needed: Dashboard -> onboarding checklist area
Caption: Dashboard -> onboarding checklist area
What you’re looking at: The dashboard or website area connected to this guide.
Why it matters: show the exact screen this guide refers to before the lawyer takes action.
Location: Dashboard -> onboarding checklist area
Purpose: show the exact screen this guide refers to before the lawyer takes action.
Best practices
- Work from the dashboard section that matches the article rather than changing unrelated settings.
- Preview the affected public page on desktop and mobile before sharing it.
- Escalate ownership, billing, DNS, email, or locked-setting changes to BrandYou234 Support.
Common mistakes
- Changing several account settings at once without checking the public result.
- Treating a saved dashboard edit as final before reviewing the live page.
- Sending support requests without the firm name, page URL, or exact change needed.
Related guides
Success signals to watch
- Trust: the page feels accurate, professional, and consistent with the firm’s public identity.
- Clarity: a visitor can understand the next step without needing legal or technical knowledge.
- Contact readiness: phone, email, WhatsApp, and support paths are current and easy to test.
Next recommended step
Move through the New Lawyer Setup Journey from dashboard overview to launch checklist.